Everything Old is Dead on the Inside
Having never really belonged in a corporate environment, and coming from a family that includes teachers, carpenters, academics, business owners, programmers, executives, military--almost every sector and rank of employment-- I've made a casual hobby of studying people's relationships with their jobs, and the different types of workplace cultures. I've usually been lucky enough to work for pretty progressive, flexible companies who focus on the work you do, and otherwise let you be you. Also, they might spoil you a bit.
As a result, it's possible I got accustomed to having a ping-pong table and Wii in the office. It's true that I'm confused when I work somewhere that doesn't allow dogs. There is a level on which I expect food to just magically appear at regular intervals. One time I might have worn pajama pants to work and tried to pass them off as yoga pants, since yoga pants are considered perfectly appropriate attire in my offices. Three pairs of shoes in my closet fall into the category of "work flip flops."
So you can imagine how unprepared I was when one such company suddenly laid me off, I didn't qualify for unemployment (dispute between PA and NY), and I found myself sitting in a temp agency, exploring my one single option after a month of job hunting.
The secretarial pool-- an entity I didn't think still existed in any contemporary company.
For those of you as in the dark as I was, this is a department of people (mostly over-50s women in my case) who provide general administrative support to the company overall. So say, for example, a department has a large marketing mailing to do. They would open a ticket with the secretarial pool, the mailing would be printed, assembled, and shipped, and the ticket closed out. Much like an antiquated help desk.
Sometimes people submit tickets The Pool can't fulfill. Such as a large HTML request, when as far as these ladies are concerned, HTML might as well be voodoo. Enter me. Right off the bat, I had to make my peace with quite a few things I'm not used to--a dress code, strict work schedule, and highly restricted web browsing. I accepted these in theory, but nothing could have prepared me for the time warp that the philosophy behind these practices creates.
The other day I was sitting at my desk and heard this steady beating sound in the background--clack slap slap clack slap. Is that a... a typewriter?
Indeed.

Actual model in use: The Canon AP 500 circa 1987 (looked it up).
Earlier in the day, I had overheard the ladies talking and rearranging their schedules because Mr. Casmar would be coming in and needed a letter done. Never in my wildest dreams did I think that when one asked, "Is Carol a good typist?" she actually meant typing. Not word processing, proofreading, or mail merging. Typing.
Last year someone needed me to fax some forms to them, and I found myself unable to do so. I asked a friend with a home office if she could help me, and she responded, "I mean, I have a fax machine, but it's still in the box gathering dust. I'd unpack it and hook it up for you, but WHO STILL FAXES?" This was my world until recently.
Still, I don't think that getting a new computer annually is the best use of funds or a good way to treat the planet. I think it's righteous to conserve resources and work tools into the ground. But in this case, it's not so much the lack of technology that bothers me, but the inefficiency and refusal to adapt. Every day involves five women worrying about a single small project, discussing it incessantly, and basically expending a great deal of collective time and energy over something one person could resolve in 1/2 hour with Google (were that allowed, more on that to come). The world is a wide, glorious, and ever-changing place, why not go with it? Isn't that the definition of living?
At any rate, I feel like an Anthropologist who's stumbled into a civilization long-considered extinct, yet existing in a tiny spans of cubicles in Philadelphia. I'm implicitly obligated to report on it to the rest of us. If you recently lost your job, or still have it but hate it, consider the next few entries public service toward making you feel better. Enjoy!

